AskIBM AI

Company IBM
Year 2024
DisciplinesAI, Product Design
PlatformsMobile, Web

Overview

AskIBM. The AI-powered digital assistant that’s changing the way IBM works

Background

IBM Chief Information Officer (CIO) organization was challenged to build a generative AI experience to assist IBM employees with routine business activities so they can focus on more strategic work. The goal was to offer every IBM employee an AI-first digital assistant that could automate day-to-day business tasks such as drafting an e-mail, translating a document, or searching for information.

Approach

Challenges

Outcome